Assistant Manager, Self-Storage Facility (Full-Time, Norwalk CT)

Drive-Up Storage is hiring a full-time Assistant Manager for our Norwalk, CT self-storage facility. You'll work alongside the Store Manager running the site day to day, and the work is a mix of sales, customer service, light administration and hands-on upkeep.

On a typical day you'll greet walk-in and phone customers and lease storage units, explain current rates and promotions, and follow up on leads. You'll handle cash and check payments and make a daily deposit at a bank a short drive from the property. You'll call tenants with past-due accounts, run unit audits, and manage the auction process for accounts that stay unpaid. You'll also check competitors' rates and promotions so our pricing and marketing stay current, and help keep spending within budget.

The job is physical in parts: cleaning out storage units, sweeping and mopping the office and hallways, and light maintenance around the property. Expect to be on your feet for stretches of the day and to lift up to 25 lbs.

Schedule is set day shifts with no late nights, and includes Saturday and/or Sunday shifts. This role is on site in Norwalk. Pay is $20.00-$25.00 per hour, with a bonus program, health, dental and vision insurance, paid time off and an employee discount.

Prior self-storage experience is a plus but not required. Retail, leasing, sales or operations experience translates well. If you like the work, there's the option over time to rotate between multiple sites and take on more responsibility.

Success in the first few months looks like: leases closed from walk-ins and calls, deposits accurate and on time, past-due accounts followed up consistently, and a clean, well-kept property. Drive-Up Storage is an equal opportunity employer.

What we need

• Experience in a retail, leasing, sales or operations environment, including supervisory or shift-lead responsibility
• Customer service and sales experience, including closing walk-in or phone leads
• Comfort handling cash and check payments and making accurate daily bank deposits
• Willingness and ability to do cleaning and light maintenance (sweeping, mopping, clearing units)
• Able to stand for several hours at a time and lift 25 lbs, with or without reasonable accommodation
• Available for day shifts including Saturday and/or Sunday
• High school diploma or GED
• Valid driver's license and access to reliable transportation